General

• Is tutor support available during the examination?

  We are unable to provide you assistance during your examination. This is not permitted by NEBOSH or any awarding body. Tutor support is only available for all courses outside of examinations.Some readers

• What course should I do next?

  For those who are looking at starting a career in health and safety or just want to add a little safety knowledge then the IOSH Managing Safely qualification is a perfect starting point. Completed the IOSH Managing Safely or Similar? For those that have completed the IOSH Managing Safely the next step in your occupational health and safety management development would be to take the NEBOSH General Certificate (https://wwwFew readers

Course Progression and Learning Path

• Why does my progress show 67% when I have completed Learning Outcome 1?

  Progress is calculated across all learning activities, not just the written notes.Few readers

• Should I complete NG1/GN1 before starting NG2/GN2?

  Yes you should complete NG1/GN1 before starting NG2/GN2. NG1/GN1 provides essential knowledge required to complete NG2/GN2 successfully.Few readers

• Do I need to complete NG1/GN1 and NG2/GN2 learning materials before sitting exams?

  Yes. You should complete the NG1/GN2 and NG2/GN2 learning content before attempting the exams.Few readers

• Can I start DI3 before completing DI1?

  Yes, this is possible. However, DI1 is strongly recommended as it provides the foundation knowledge for DI2 and DI3.Few readers

Exam Preparation, Mock Exams & Support

• How do I access the mock examination?

  Mock examinations can be accessed in the learner portal under Exam Preparation Resources section.Few readers

• Can I submit my mock answers for tutor marking?

  Yes. You may email your completed mock answer sheet to the tutor team for marking.Few readers

• Is a mock examination available for IG2?

  Yes. Mock risk assessment activities are available at the end of Elements 5 to 11.Few readers

• When should I sit my first exam after studying?

  You should sit your exam once you have completed the learning content and feel confident and exam ready.Few readers

• Do mock exam marks affect my final exam result?

  No. Mock examination results do not contribute to your final NEBOSH result.Few readers

• Is it compulsory to complete mock examinations?

  No, mock examinations are not compulsory, but is is strongly recommended that you complete them and send a copy of them to the tutor team for feedback.Few readers

• Should I sit my first exam after completing NG1 Element 4?

  You should complete all NG1 elements and revision activities before sitting the exam. You should only then book your exam when you feel that you are confident and exam ready.Few readers

Webinars, Tutorials & Tutor Support

• Where can I find recorded webinars on the portal?

  You can find the webinars within the webinars section of your course. Webinar recordings are uploaded to the learner portal approximately 24 hours after the session.Some readers

• Exam preparation webinars

  Exam preparation webinars cover how to prepare for exams.   Invites are posted on the relevant course forums, which also automatically sends out an email notification to those who are registered on the forum. You are automatically registered on the forum upon enrolment.   There is a live Q&A at the end of the webinar for students to ask questions.   We currently offer exam preparation webinars for the following: Nebosh General Certificate Courses (IG1,IG2,NG1,NG2,GNC1,GNC2,GIC1,GIC2) NEBOSHSome readers

• Exam Review Webinars

  Exam Review Webinars look at a previous exam and offer an insight into how to get the most marks. These webinars are for those who received a refer in their examination.   A live Q&A at the end of the webinar for students to ask questions.     Invites are posted on the relevant course forums, which also automatically sends out an email to all students who are registered on theFew readers

• When are my tutorials scheduled with my tutor?

  Our courses are self-study courses. No scheduled tutorials or lectures are provided. However, tutors are available for support via email.Few readers

• Where can I find the webinar recordings?

  Exam Preparation Webinars All exam preparation webinars have already been uploaded on the e-learning platform within each course. The webinars are in the appropriate exam section of the course. Please note, the Q&A session is not viewable on the uploaded version.   Exam review Webinars These webinars are not available to view within the course, instead an email containing a link to view the recording is sent out from our tutor team after the webinar has happened to all those wFew readers

• I missed a live webinar. How can I access the recording?

  Webinar recordings are uploaded to the learner portal around 24 hours after the session you can find them within the webinars section of your course.Few readers

• Orientation Webinars

  Orientation webinars are held every Friday at 10:30AM (UK Time) for NEBOSH students.   Invitations are sent via email the week after you enrol on your NEBOSH course.   This webinar covers topics, such as how to access your course, where resources etc are located, and useful contacts.   There is a live Q&A at the end of the webinar for you to ask questions.   Orientation webinars typically last from 45 minutes to an hour.   You can find recording of an orientation webinar in either the start heFew readers

• My next element is locked. What should I do?

  On some of our courses you may be required to study the learning materials in a specific order, this ensures you have the best chance of passing. Below the activity which is locked it will display "Not available until activity name is completed" or "Not available unless you pass activity name" please locate the activity mentioned and ensure it is completed. Example of the messages displayed below an activity (https://storage.crisp.chat/users/helpdesk/website/-/d/5/1/3/d51355632a7d980Some readers