Account

• Accessing The SHEilds ELearning Platform

  To access the SHEilds eLearning platform please click here. Alternatively please visit SHEilds.org and click the person in the upper-right hand corner of the screen. You will then be prompted to login: Accessing the SHEilds eLearning platform Once you have logged in, you will then be presented with your courses.Popular

• Why am I not notified when the exam registration window opens?

  Please ensure your registered email address is correct and that you have enabled notifications on the eLearning platform. Notifications are enabled by default. However, you may have disabled them. To check if you have disabled notifications on the SHEilds eLearning platform, please click your user icon in the upper-right hand corner of the screen and then click preferences: Click your user icon and then click Preferences. (https://storage.crisp.chat/users/helpdesk/website/-/d/5/1/3/d51355632Few readers

• My account is locked what do I do?

  Your account can be locked for a variety of reasons for example: A missed payment. Breaching our terms and conditions. If your account is locked, you will be shown a message upon login: Message that is shown upon login if an account is suspended. Please contact adminsupport@sheilds.org for more information.Few readers

SHEilds eLearning Platform

• How do I print or download all learning materials?

  The way you download the study materials differs per course. Courses That Are Studied In Order For courses which require you to complete activities within order, such as the NEBOSH General Certificate, you will be able to download the activity once it has unlocked, by clicking on it and then clicking export as PDF in the upper-right hand corner of the activity. Export as PDF option. CourFew readers

• My course activities are locked

  On some of our newer courses, you may be required to study the activities in order, this is to ensure you have the best chances of passing. Before you are able to move onto the first section of one of these newer courses, you must complete the Course Introduction video. The course introduction video will contain useful information on how to book your exam, how to navigate through the course and various other tips and tricks to ensure you get the best out of your course. Below each activity theFew readers

Documents

• My NEBOSH answer sheet is locked and is not editable

  It's likely that you are unable to edit your NEBOSH answer sheet as you have not enabled editing on the document. Microsoft Word To enable editing on Microsoft work click “Enable Editing” in the upper right hand side of the document. Other Document Editors For other editors please refer to the help section within the editing app.Few readers

• How do I enrol on a course?

  To enrol on a course with SHEilds, navigate to your desired courses product page and click buy now. You will then be taken to our secure checkout. Enter your billing details and complete checkout. Once you have completed checkout, you will be taken to your dashboard and presented with the course, which you can access immediately.Few readers

• I can't sit my second IOSH Multiple Choice exam it is locked

  If you have failed your IOSH Multiple choice exam you must wait 10 days before being able to re-complete the exam again. This is a requirement set by IOSH. If you have failed both attempts please refer to - I have failed both my IOSH multiple choice exam attempts what's next?Few readers